Refund Policy

Refund Policy

Rules and Restrictions Keep Your Account Active and Avoid Being Banned
Endeavour Gaming Solution has made commercially reasonable efforts to
ensure that the users of Endeavour Gaming Solution play the games in a
manner which is fair to all players. However, please note that human
behaviour is complicated and detection of cheating is an approximation
based on a number of variables. User discretion is therefore, advised
strongly. In the event you feel that a particular user (or a group of
users) is or are cheating in a game, please reach out to us on the
following email ids: spprtndvr@gmail.com. 
Please note that failure to follow Endeavour Gaming Solution rules or
Terms of Service, irrespective of intention or motive, can get your
account suspended, hacked or permanently banned. Please read the
following list of PROHIBITED actions. Do NOT: Use third party
software, scripts, or bots, to access or play Endeavour Gaming
Solution in any way. (See below) Attempt to get free chips by clicking
links from unknown sources or people promising free chips - this may
get your account phished or hacked. 
We will not be responsible if either of these happen to your account.
Use profanity or language that discriminates or maliciously targets
another individual in any way. This includes your profile picture.
Create more than one account to play Endeavour Gaming Solution from or
store chips - all accounts will be banned! (See below) Lose on purpose
as a means of transferring chips - we have the means to track this and
you will forfeit all your chips, and may potentially be banned by us.
(See below) Attempt to sell chips using any means or under any
circumstances. Attempt to buy chips from anyone other than Endeavour
Gaming Solution, Endeavour Gaming Solution or its authorised resellers
in appropriate markets. Playing with multiple accounts or friends on
the same table to spoil other players' game is not allowed. We have
the means to track these activities and if we discover or have
reasonable suspicion that you are colluding with others, we may
confiscate all your chips and/ or ban you from playing Endeavour
Gaming Solution. Do not Share your Facebook password with anyone. 
Endeavour Gaming Solution or its representative does not request for
your Facebook password under any circumstances. CHIP TRANSFERS If
suspected, the below-mentioned activity will result in the violation
of our Terms of Service and will be aggressively enforced through
Jail. Losing hands-on purpose at the table to transfer chips to anyone
else (or yourself on another account) Attempt to sell chips using any
means or under any circumstances. Attempt to buy chips from anyone
other than Endeavour Gaming Solution, Endeavour Gaming Solution, or
its authorized resellers in appropriate markets. COLLUSION Playing
with multiple accounts or friends on the same table to spoil other
players' games is not allowed. We have the means to track these
activities and if we discover or have reasonable suspicion that you
are colluding with others, we may confiscate all your chips and/ or
ban you from playing Endeavour Gaming Solution/Rummy Gold. 
MULTIPLE ACCOUNTS You are allowed one account only per social network.
In addition, you cannot use multiple accounts to try to accumulate
free chips (aka chip farming). Should we detect any such behaviour, we
will take suitable penalty measures, including confiscating your
chips, suspending your accounts and/ or banning you permanently. The
discretion of the penalty and mode of enforcement lies entirely upon
us. CHIP FARMING / SCRIPTING Using scripts and manual processes to
accumulate free chips is an abuse of the terms and conditions of
Endeavour Gaming Solution. These behaviours are absolutely not allowed
and may result in all your chips being confiscated, your account(s)
being suspended or you being permanently banned. 
REFUND AND CANCELLATION POLICY Once chips have been granted, we do not
offer refunds. If your chips have not been granted for whatever
reason, please contact us and your chips will be granted immediately.
In case we are unable to grant you chips, your refund will be
processed from our end within 7 working days. 2020-2021 Endeavour
Gaming Solution