Privacy Policy

Privacy Policy

ENDEAVOUR GAMING SOLUTION PRIVATE LIMITED (“we” or “our” or
“us”) operates the Endeavour Gaming Solution website (together
“Platform”), which enables users in select states of India
(“Users”, or “you” and its grammatical variations) to access
and participate in online game of Rummy in various formats and
variations.
This policy governs how ENDEAVOUR GAMING SOLUTION collects, uses,
shares, and protects the personal information disclosed to us by Users
in the course of their usage of the Platform, and forms an integral
part of the Terms of Service between ENDEAVOUR GAMING SOLUTION and
you. Accordingly, you are advised to read this Privacy Policy
carefully before accessing the Platform.
• When you register on the Platform, you will be required to provide
us with your name, location, email address, mobile number, display
picture, social media account ID, and other relevant profile
information. Additionally, you may be required to provide your bank
account details when you make use of the add cash or cash withdrawal
options for Cash Games, and your Permanent Account Number (PAN) when
you use the cash withdrawal option, where applicable.
• When you conduct a cash transaction involving your Account, we
receive and record information about it, including the payment method
employed, the sum deposited to the Account, and the time and date of
the transaction.
• We automatically collect certain information from you when you use
the Platform, including your IP address, location, other unique device
identifiers, your browser type, language, the URL of the website which
you may have used to reach our Platform, and cookies.
• Any communication you have with our customer service team may be
recorded and saved.
 USE YOUR INFORMATION:
Facilitate your participation in various games and events on the
platform; send you service-related emails and communications,
including notifications about changes to our policies or services; and
promote our services or the goods and services of our group companies,
affiliates, and subsidiaries to you. Process cash transactions to your
rummy Account and enable Withdrawals, (where applicable). Perform
internal tasks like troubleshooting, data analysis, testing, research,
statistical, internal training, and quality management in order to
improve the Platform, enhance future game developments, and make
advertisements more relevant. Handle support requests, including
investigating a transaction or issuing a refund (where applicable).
These analyses are averaged and don't apply to any particular User.
Verification of Users and their accounts; evaluation of the impact of
the promotions and advertisements we serve to you and others;
personalization of the Platform for you, including any promotions and
advertisements that may be directed at you; customer service; and
enforcement of our platform policies.
We may use your personal information for the purpose of testimonials
and other promotions.
AGE INFORMATION
The Platform is not designed for the person under the age of 18, and
we do not knowingly collect or solicit any information from or permit
the registration of anybody under the age of 18 on the Platform. Users
must be of legal age and reside in a jurisdiction where online gaming
is legal.
HOW WE STORE YOUR INFORMATION
The information collected by us from Users of the Platform is securely
stored and processed on servers located in India.
Some of our affiliates and/or service providers may store or process
information in jurisdictions other than India.
 HOW WE SHARE YOUR INFORMATION
If forced to do so by law or if it is reasonably necessary, we may
provide your information to law enforcement, government officials, or
other organisations to:
Enforce our Platform Policies, including looking into any possible
infractions; comply with any legal obligation, demand, or request from
governmental or judicial authorities;
As required or permitted by law, ENDEAVOUR GAMING SOLUTION, our Users,
third parties, or the public must take steps to identify, prevent, or
otherwise address security, fraud, or technical issues as well as to
protect their rights, property, or safety. This includes exchanging
information with other businesses and organisations for the prevention
of fraud.
RETAIN YOUR INFORMATION
We retain your information for as long as is necessary to provide you
with our services; thereafter, we may retain your information to
comply with our legal obligations, resolve disputes and enforce our
agreements, and to protect Endeavour Gaming Solution’S legal rights,
subject to limitations under applicable law.
 YOUR RIGHTS AND PREFERENCES
You may access and update the personal information that you have
provided to us by logging into your Endeavour Gaming Solution Account,
and using the options available therein, though this may be restricted
in instances where you are not able to verify your identity or there
is any suspicious activity associated with your account.
You have the right to withdraw or decline your consent to the
collection of any information you provide us at any time by writing to
us at (spprtndvr@gmail.com). Please note, this may affect your usage
and access to our Platform.
SECURITY AND PROTECTION OF YOUR INFORMATION
Your account is secured when you register with us using a special
password that only you know or have access to. You are always in
charge of protecting the privacy of your special password, your
Endeavour Gaming Solution Account details, and the access to emails
sent between you and us. As a result, you shouldn't share your
password with anybody because doing so violates the platform's
policies and in some circumstances might lead to the cancellation of
your Endeavour Gaming Solution account. You must contact us right once
if you become aware of or have a good reason to suspect any security
lapses with regard to your Endeavour Gaming Solution Account,
including the compromise of your password.
HOW TO CONTACT US
If you have any thoughts or questions about this Privacy Policy or the
Platform, or any concerns or grievances, please contact us at Email
address (spprtndvr@gmail.com).
 CHANGES TO THIS PRIVACY POLICY
Privacy policy can be change at any time without any intimation. The
site may modify its terms and conditions at any time, and users should
periodically review them.
LIABILITY
The site will not be liable for any losses incurred by users as a
result of using the site's services.